Our client is offering a fantastic opportunity to join their team as a full-time Junior/Trainee Courier Transport Co-odinator.
As a Junior/Trainee Courier Transport Coordinator, you will be responsible for the completion of admin and operational tasks associated with the daily operations of the Courier Department.
Key responsibilities will include but not be limited to:
Inbound and outbound customer service/query calls.
Processing of client bookings via phone and email.
Respond to emails in relation to delivery updates, proof of delivery requests or any other queries.
Resolution of customer issues.
Providing assistance/ additional information as required to drivers.
Allocating of work to Courier fleet.
To be successful in this role you must demonstrate the following skills and aptitudes:
Excellent communication skills (verbal and written).
Calm and professional telephone manner.
Data Entry Skills.
Microsoft Office skills.
Self-motivated and well disciplined.
High attention to detail and genuine passion to provide superior customer service.
Positive and proactive attitude.
Reliable and punctual.
The successful candidate will be offered a generous package plus on-going training and career development.
To ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.
Whilst we really do appreciate all applications, only short-listed candidates will be contacted.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful.