• Full Time
  • Gauteng

As Group Reservations Agent your main duties and responsibilities include but are not limited to:

  • Liaises closely with all the relevant Sales, Reservations and Front Office members on a daily basis.
  • Handling and processing group reservations and telephone enquiries.
  • Update group reservation system, ensuring that all address details, room rate, departure date, marketing statistics (source of business, company, and company number), codes and method of payment are precise and correct.
  • Maintain guest history, update and ensure the latest information is retained in the record.
  • Ensure group bookings are entered into the reservations system.

Preferred Attributes and Qualifications:

  • Immaculate presentation and well-spoken with a solid background working within a similar role.
  • Computer literate with experience in using central reservations systems.
  • Previous experience in 5 start hotel Front Office or Reservations Department.
  • Fully vaccinated against COVID-19 or willing to get vaccinated if successful for the role.

Salary is market related.

To ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.
Whilst we really do appreciate all applications, only short-listed candidates will be contacted.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful.

Upload your CV/Resume. Only Word or PDF files allowed, failure to do so may see your application being rejected. Keep your files small and please do not upload any certificates or ID Copies or large Jpeg files. We will request these from you if you are shortlisted. Failure to comply with the above may result in your application being rejected. Thank you for your understanding.