Hotel Front Desk Guest Services

We are looking for a vibrant person to be part of our clients reception team. Seeking a guest service superstar who has a passion for customer service. You will be an energetic, bubbly person who enjoys working in a team environment and providing the best service possible.

On a daily basis you will be responsible for:

– Checking-in and checking-out of guests from the hotel.

– Responding promptly to guest inquiries.

– Inputting and updating reservation profiles.

– Following the shift routine checklist to ensure all tasks are completed in a timely manner.

– Passing on any relevant information to the next shift to ensure continuity of service.

– Understanding hotel facilities, including room configuration, parking, and other offerings.

We are looking for a person who has the following personal characteristics and attributes:

– Experience in a similar hotel environment and Front Office Receptionist position.

– Strong accuracy and high attention to detail with all tasks demonstrated.

– Have the ability to go above and beyond to deliver a memorable guest service experience.

– Professional and clear telephone mannerisms.

– Exceptional organizational skills and time management skills, with an ability to follow tasks through to completion.

– Excellent problem-solving skills.

Salary is market related plus benefits.

To ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.
Whilst we really do appreciate all applications, only short-listed candidates will be contacted.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful.

 

Upload your CV/Resume. Only Word or PDF files allowed, failure to do so may see your application being rejected. Keep your files small and please do not upload any certificates or ID Copies or large Jpeg files. We will request these from you if you are shortlisted. Failure to comply with the above may result in your application being rejected. Thank you for your understanding.