As our clients Guest Relations Officer, you will:
• Deliver service excellence, from check in to check out and everywhere in between.
• Be the first point of contact for guests and visitors.
• Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts.
• Provide guests and visitors with local information from your vast array of knowledge regarding the local attractions and amenities.
What we are looking for:
• The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required.
• Strong communication skills and pride in personal presentation.
• A passionate person who is able to make both their colleagues and guests smile.
• Someone with apparent energy and a positive attitude, that they will bring with them to every single shift.
• A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay.
R 12,000 – R 15,000 negotiable per month.
To ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.
Whilst we really do appreciate all applications, only short-listed candidates will be contacted.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful.