As our clients Guest Relations Officer, you will:

• Deliver service excellence, from check in to check out and everywhere in between.
• Be the first point of contact for guests and visitors.
• Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts.
• Provide guests and visitors with local information from your vast array of knowledge regarding the local attractions and amenities.

What we are looking for:

• The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required.
• Strong communication skills and pride in personal presentation.
• A passionate person who is able to make both their colleagues and guests smile.
• Someone with apparent energy and a positive attitude, that they will bring with them to every single shift.
• A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay.

R 12,000 – R 15,000 negotiable per month.

To ensure that your application is received and added to our ATS system, please apply online at Only applications via our website will be considered.
Whilst we really do appreciate all applications, only short-listed candidates will be contacted.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful.

Upload your CV/Resume. Only Word or PDF files allowed, failure to do so may see your application being rejected. Keep your files small and please do not upload any certificates or ID Copies or large Jpeg files. We will request these from you if you are shortlisted. Failure to comply with the above may result in your application being rejected. Thank you for your understanding.